Experience number: | 4534 | |
Date of experience: | 3/1/2023 | |
Business Name: | Audi USA | |
Posted experience... | ||
Audi performed a recall in 2022 of the oil strainers for its S6 sedans. This repair to the turbos in my car cost me approximately $10,000. The recall made this expense reimbursable much to our family's relief. We submitted the paperwork in 9/2022 and it was approved 10/2022. As of 3/2023 we are still waiting for reimbursement and when we call each month the customer service has no update other than it is "in process." This is a large reimbursement and unacceptable for a luxury brand to do this to its customers. This is my 5th and last Audi. | ||
Rating: | ||
|
||
How many rated this: | 1 | |
Comments: | ||
- No comments have been made to this experience yet... |