I retired from civil service in 2014. The representative called me 6 months after my retirement date, to finalize the numbers on my account. At the time I was a victim of identity theft and as a result I was getting crank calls every 20 minutes apart day and night on my cell phone. When he called me I thought it was another crank call and I told him to put me on his do not call list and stop calling me. Then I hung up on him. I was not in a good mood. A couple of hours later he called me and I spoke with him. He was angry that I hung up on him earlier. I apologized to him profusely. I told him about my identity theft and explained that was why I was, the way I was. I thought he was another crank caller. He told me that nobody does that to him. He said that he was going to reduce my years of retirement and cancelled my 4 years of military time. At that time they owed me around $3,500. I got that check 3 years later. And my retirement is hundreds of dollars less each month than it should be. He told me that I could try all I want to get it fixed but that every inquiry with the first letter of my last name would go to him. He said he flagged my account so he would be notified every attempt I made to get my account fixed. And that he would never fix my account. He said it was a lesson for me to learn and he was glad to teach it to me. I tried to apologize again but he wouldn’t hear it. I’ve tried to make contact with anyone else who could help me with this. But it always gets sent to him and he won’t fix it. I am sorry for my mistake. But I don’t deserve to spend the rest of my life living on less than what I’ve earned through dedicated service to my country. I’m a vet with an honorable discharge. And as a civilian I earned the Superior Civilian Service award which no one I’ve ever known has gotten that award. There’s got to be some way to get my account restored to me, in it’s fullness. Today after I pay for my medical, I only get about $115 per month from Civil Service Retirement. I acknowledge my fault in this, but the punishment doesn’t fit the crime at all. All I remember of the guy is that he once said his name was Jerry or Jim. I don’t know his last name. He is the only person who handles my account. Which I can give to anyone who can actually look into this. My account starts with: CSA 8…….. and my last name starts with the letter H he will be the guy who takes accounts beginning with these letters and the first initial of my last name. And I have the records required to show my service. Thank you. |