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Experience number: | 1565 | |
Date of experience: | 1/15/2022 | |
Business Name: | Planet Fitness | |
Street Address: | 4 Liberty Ln W ( VIEW MAP ) | |
City / Neighborhood: | Hampton | |
State,Province,Region: | NH | |
Zip / Postal Code: | 03842 | |
Country: | US | |
Phone: | +1 (844) 880-7180 | |
Posted Experience... | ||
Posted by CR on behalf of member - 2 of 2 Now, looking back at the aforementioned events, I feel the whole situation was blown out of proportion and could have been handled more appropriately, sensibly and professionally. What they did was unjustified and, maybe illegal (?). There was no real justifiable reason to spend citizens' money by calling the police for a matter that could have been handled internally in a more tactful and sensible manner by simply talking and reasoning with a member/client. I also question their "rule" of not bringing gym bags onto the gym floor. Could it be that they fear members could steal their weights or exercise equipment in their bags? If so, perhaps they should establish some other form of "guarding" their equipment, rather than embarrass members by calling the police? What do they fear? They've got cameras all over the building, inside and out! Even in the locker rooms! I'm sure all members are aware of that, and I personally have no problem with that because I don't change clothes in the locker rooms! Lastly, I want to say that this is the first time I write a negative review about any one or any one company. Needless to say, this was a very painful, embarrassing and humiliating experience and one which I will never forget and hope no one else has to go through that! To those who are considering joining a Planet Fitness gym, I want to say the following: Aside from the above PF gym, I wholeheartedly recommend all the other Planet Fitness facilities, with the exception of the one named above. Shortly after I visit a different PF facility, I am usually sent an email asking me to evaluate them, and with the exception of the above, I've given them a "10" rating. I hope my experience will help other prospective gym members inquire about the gym's "internal rules" before signing up in order to avoid similar embarrassing situations. Best wishes to all! |
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How many rated this: | 1 |